Let's take as an example twenty employees of a small company, all of them not working because there are problems with one of the servers, how much does it cost to the company?

In business budgets the cost and the management of informative systems have always been evaluated, but how much does the malfunctioning cost?

The monitoring is the process that allows you to verify in a continuous way the efficiency of the business systems, aiming to identify quickly the problem and keeping records of its duration and seriousness .

The first version will be centred on the monitoring of windows (xp, 2000, 2003) operating systems

• hardware:

  the system can create the hardware inventory of the monitored machines (brand of the microprocessor, amount of available ram, serial number of the machine, network interface, disks…) and it can verify their usage

• software:

  the system can create the software inventory of the monitored machines (installed applications and relative versions, prints, registry keys, …) and it can verify the processes, file system, services, system events, network efficiency,…

• services:

  with the developing of business service outsourcing strategies every day it becomes more necessary to monitor their reliability in order to verify that the contractual terms are respected

The application is in our servers, you can access to every functionality of the product through an internet connection and a simple browser

The benefits of having the product as service are:

• no related hardware use is required
• no installation procedure required
• no maintenance required by the user
• continuous, automatic and free of charge updates
• it's possible to access the application from any kind of terminal connected to internet, even from mobile devices

• easy to install:

  the product is supplied as service, therefore it doesn't require an installation with the exception of a small software that needs to be placed on every machine to be monitored

• easy to use:

  we are spending a lot of time to study the usability of our product in order to keep the operations as simple as they are. The usability is not an objective parameter but a subjective one, that means that the future developments will be guided by your feedback which will be taken in great consideration

• more accessible:

  there's no service activation cost, it doesn't require installation or relative hardware, there are no licence costs, during the activation the system will be automatically configured in order to satisfy, in eighty percent of the cases, your needs

• more flexible:

  the product is presented as service, but in case the customer requires it, it can be also installed as product inside your business network

• as manager?
  • to know always that the informative system is supplying the services for which it has been conceived
  • to know always if the purchased services maintain the established "Service Level Agreement"
  • to know which were the most relevant problems, their duration and provoking causes
  • to verify the existence of recurrent problems
• as system administrator?
  • to check the main system functioning parameters (cpu, disks, processes, services, files, ...)
  • to receive messages (sms, email) when there's a particular event or a malfunctioning of the monitored systems
  • to trace the provoking cause of malfunctioning
  • to monitor the system performances and therefore prevent certain types of malfunctioning
  • to create and maintain the hardware and software inventory of all the monitored systems
• as help desk operator?
  • to understand deeply the problem complained by the customer
  • to prevent a customer's call solving a problem before it could cause an ill service
  • to always know the hardware the user is working with and the installed software
• as free lance?
  • to monitor all customers through a single product that doesn't require installation by the customer
  • to check all the customers' info in one screen
  • to understand what is the real problem complained by the customer without having to go to his place
  • to organize the intervention at the customer's place before he calls
  • to receive messages (sms, email) when there's a particular event or a malfunctioning of the monitored systems
  • to always know the hardware the user is working with and which software is installed

At the moment the product is granted for free. The price of the service will be based on a use logic, that means it will be directly proportional to the number of monitored systems.

You can contact our m00nring development team at the address: developers@m00nring.com